Products: Collaboration WorkgroupShare

Unable to sync shared resources on a new PC with Microsoft Outlook 2007 - 2016

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If you are unable to sync a shared resource on a new configuration of Windows 10, 8.1, 7 and using Microsoft Outlook 2007, 2010, 2013 & 2016.  This is caused by a recent security update that Microsoft has released on October 10th 2017.

See below the link to each of the KB articles from Microsoft's site.

Outlook 2010

Outlook 2013

Outlook 2016

To get around this issue the current solution is to remove any updates to the Office 2007, 2010, 2013 or 2016 products from October of 2017. 

UPDATE 20 November 2017

We have fixed the issue within our latest client apps, you can obtain the latest x86 & x64 versions at the link below.

32 Bit Version

64 Bit Version
VersionAnd Newer; 12.0

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